TERMS & CONDITIONS

1. Acceptance of Terms

By accessing and using the Flight Expert website, you agree to comply with and be legally bound by the terms and conditions set out below. If you do not agree with any part of these terms, you should discontinue use of the website immediately.
We reserve the right to update or modify these terms at any time without prior notice. Continued use of this site after changes are made constitutes your acceptance of the revised terms.


2. Booking Confirmation

By proceeding with a booking through Flight Expert:

  • You acknowledge that Flight Expert (hereafter “we”, “us”, “our”) acts as a booking agent between you and the airline or service provider.

  • All bookings are subject to availability and the terms and conditions of the service provider.

  • A booking is not confirmed until full or partial payment has been made and you receive a confirmation email.

  • All deposits are strictly non-refundable and non-transferable.


3. Agency Role

Flight Expert is an independent agent acting on behalf of airlines and other travel service providers (such as hotels, airport transfers, etc.).

  • We do not own or operate any airline or travel service.

  • We are not responsible for delays, cancellations, schedule changes, baggage issues, or any service disruptions by third-party providers.

  • All services booked via our platform are subject to the terms, conditions, and policies of those providers.


4. Flights & Travel Information

  • It is your responsibility to ensure the correctness of all personal and travel details before confirming your booking (including full names, dates, routes, etc.).

  • Flight times are subject to change. Always reconfirm your flight directly with the airline 24–48 hours before departure.

  • You are responsible for understanding visa, passport, health, and insurance requirements based on your destination and nationality.


5. Cancellations, Changes & Refunds

  • Any cancellation or change is subject to the airline’s or provider’s fare rules and policies.

  • Flight Expert service fees for changes or cancellations are non-refundable.

  • Refunds (if permitted) may take up to 12 weeks or longer, depending on the provider.

  • No refunds are applicable for no-shows or missed flights.


6. Limitation of Liability

To the extent permitted by law:

  • Flight Expert is not liable for any loss, damage, injury, delay, or inconvenience arising out of or in connection with the use of services booked through us.

  • You agree to release Flight Expert from all liability in connection with third-party service providers.

  • Our liability, in any case, is limited to the amount paid by you for the booking in question.


7. Travel Insurance

We strongly recommend all customers purchase comprehensive travel insurance that covers cancellations, medical emergencies, COVID-19-related issues, and travel delays. Flight Expert does not provide or sell insurance directly.


8. Use of Website

  • You agree not to misuse this website for any fraudulent, illegal, or harmful activities.

  • All content, including logos, text, images, and software, is the property of Flight Expert and may not be copied, distributed, or reproduced without written permission.


9. Privacy

By using this website, you consent to the collection and use of your information as outlined in our Privacy Policy. We are committed to protecting your personal information in accordance with applicable laws.


10. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Flight Expert operates. Any legal action or dispute shall be resolved under the legal jurisdiction of that region.